Chính sách đổi trả và hoàn phí dịch vụ tại Minh Phát Mobile

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Vì quyền lợi của quý khách hàng, Minh Phát mobile trân trọng thông báo đến người tiêu dùng về chính sách đổi trả và hoàn phí dịch vụ tại Minh Phát mobile. Chính sách đổi trả và hoàn phí dịch vụ  được áp dụng cho việc sữa chữa, thay mới linh kiện đối với tất cả quý khách hàng sử dụng dịch vụ tai Minh Phát mobile.

Phạm vi áp dụng:

  • Đối tượng áp dụng: Tất cả những quý khách hàng sử dụng dịch vụ tại Minh Phát Mobile

Điều kiện đổi trả và hoàn phí dịch vụ

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  • Sản phẩm nguyên vẹn, không bị trầy xước, móp méo , rơi, vỡ , nứt, va đập, cháy chập, ngấm nước  ẩm mốc hoặc hóa chất,…
  • Sản phẩm không bị can thiệp bởi người dùng hoặc bên thứ 3.
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Chính sách đổi trả và hoàn phí dịch vụ tại Minh Phát Mobile

Chính sách đổi trả và hoàn phí dịch vụ tại Minh Phát Mobile

Từ chối đổi trả và hoàn phí dịch vụ

  • Sản phẩm không còn tem bảo hành
  • Máy bị rơi, va chạm, ma sát với vật cứng làm trầy xước, cấn móp, sản phẩm bị vào nước.
  • Mất hóa đơn sử dụng dịch vụ, phiếu bảo hành của Minh Phát mobile cung cấp.
  • Model sản phẩm sử dụng dịch vụ không khớp với Phiếu bảo hành.

Quy trình & Thủ tục đổi trả và hoàn phí dịch vụ

  • Khách hàng liên hệ trực tiếp với Trung tâm bảo hành Minh Phát mobile
  • Sau khi được xác nhận tình trạng của máy hư hỏng do lỗi kỷ thuật, việc đổi mới, thay mới 1 sản phẩm mới hoàn toàn cho quý khách theo đúng quy định của Minh Phát mobile.
  • Quy trình tiến hành thay mới cho quý khách hàng sẽ được diễn ra nhanh chóng khi trung tâm chúng tôi nhận đủ những giấy tờ, hóa đơn cần thiết từ khách hàng.

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